...so I can get help when I need it"
24/7/365 Phone, e-Mail and Chat Support - I can reach the support team day or night, weekday or weekend and holidays for support when necessary
A Self Service App - I'll be able to reboot devices and subsystems when I need to, without having to call anyone or wait for a response
Extended Labor Warranty - 180 Day Labor Warranty on all installations - Receive 2X our standard labor warranty!
Proactive Monitoring - My key network devices will be monitored for on-line status and if they fall offline Home Theater Advisors will proactively take measures to restore connectivity