With the appropriate hardware installed in your system, we can now do most maintenance, updates, support and even system repairs remotely. If there’s a new Roku update that would normally require a home visit to integrate, we can often perform the maintenance right from our office without interrupting you for a home visit. This reduces time and expense for you and for us.

In fact, more than ever. We rarely need to replace hardware. But there are constant software updates, not only on what we installed, but on your mobile devices, streaming platforms and internet services

You can choose to pay per incident and by the hour,  but won’t receive priority scheduling, extended hours or over a dozen other benefits. In fact, you’ll likely pay more than if you were on a plan.

Just about any device that’s connected including all critical home automation and networking hardware... exactly the items that are most dependent on software updates.

Older hardware like some TVs and a few 3rd party applications, appliances and non-connected devices.

Your manufacturer warranties are fully in effect up to their specific parts and labor schedules. If we need to remove a device for service, the on-site labor for our visits is covered in some of our Plans.

Yes, we offer a monthly agreement that  automatically renews..

Our Performance Plans are paid monthly. We accept credit cards to minimize paperwork.