24/7/365 Phone, e-Mail and Chat Support -I can reach the support team day or night, weekday or weekend and holidays for support when necessary
Extended Labor Warranty - 365 Day Labor Warranty on all installations - Receive 4X our standard labor warranty!
Free 30-Minute On-Site Support - If an issue can not be solved remotely, but only requires a quick service call, there will be no charge (excluding new product installations or replacement of third party product)
Proactive Monitoring - My key network devices will be monitored for on-line status and if they fall offline Home Theater Advisors will proactively take measures to restore connectivity